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A very nice lady followed up with me Sunday morning and said she could schedule a tech for first thing Monday morning which I agreed to. A few hours later, I got a call from a repair man saying he was in the area and wanted to know if he could stop by to look at my system. He showed up a half hour later and fixed the problem, we needed a new thermostat. I got a call later that evening from the Sensible people again to make certain we were satisfied. This was pretty much a painless ordeal, something I am not used to considering I have dealt with several othershoddy companies in recent years. I am a new customer with them by my experience thus far has been excellent.
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If you have a shop vacuum, use it to pull the clog through the drain opening, which is located outside your house near the foundation. Place your hand around the pipe to improve suction and allow the vacuum to run for a minute. Then, check the vacuum canister to see if the clog was successfully removed. 5. Next, you'll need to identify the access point on the drain line. Usually, the drain will have a T shaped vent with a PVC cover. Remove the cover and inspect the drain. Use this port to flush the drain with distilled vinegar. If you don't like the odor, you can use peroxide to gently bubble away the remaining debris. Alternately, you can use hot water and a drop of dish liquid. 6.