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5. Some of the services that Home Warranty of America offered like the pool equipment were a little bit more cost effective than the other companies. And signing up for the service was fast, simple, and easy. I did everything online and I've had to call just to make sure they were getting the information. I've submitted several claims and doing it online has been fast and easy. Their online site is very user friendly.
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I kept calling to find out the status of things and that was when I found out that this company was in Orlando. The 2 10 rep said they had no idea and that the company had said that they take calls from Jacksonville. I was like, "Oh my God. Are you kidding me?We’re dying here. ” And the contractor was horrible. They were rude to us. Every time I would call and complain, we kept getting farther down on the list for getting serviced. I told 2 10 to never use that company again. They were the worst in the world. 2 10 told me that I could go on the website and make notes about the vendors. But I was so frustrated.